Sharonda Brown, BSN, RN: Stressing Communication in the Emergency Department
In the second of a 3-part interview with MD Magazine, Sharonda Brown, BSN, RN, a senior emergency department consultant with American Academic Health System, at Hahnemann University Hospital, discussed the overall importance of communication—between not just providers, but patients as well—in making sure the emergency department runs efficiently. Brown also spoke about the necessity of focusing on efficiency without sacrificing quality in an environment such as the emergency department, where so often time is of the essence. Additionally, she noted how Hahnemann has taken advantage of the use of physician extenders, such as nurse practitioners, to keep the triage process from becoming encumbering.